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Return Policy

Our promise to you is peace of mind: if you don’t love your product, simply return it to us within 30 days for a full refund. Please review our return policy below:

Unopened items* in original packaging returned within 30 days of purchase will receive a full refund to the original payment method. Return shipping charges will be the responsibility of the customer. If the return is a result of our error, please contact BEing WELL Customer Care at support@beingwell.com or 833.855.9504
to receive your prepaid shipping label.

Gently used items returned within 30 days of purchase will receive a full refund, less original shipping charges. Return shipping charges will be the responsibility of the customer.

*EXCEPTIONS
HAZMAT items, drop shipped items, and equipment require return authorization approval from our Customer Care Department. Certain items in your order may be Hazardous Materials (HAZMAT). HAZMAT includes aerosol items, some alcohol-based items, items that contain contents under pressure, including, but not limited to, hairspray, nail polish, and perfumes. The U.S. Department of Transportation (USDOT) requires shipment of Hazardous Materials to be sent ground shipping only due to air shipment restrictions and regulations. Please contact BEing WELL Customer Care at support@beingwell.com or 833.855.9504  for assistance.

RETURNS
Return all products to BEing WELL by ground shipping only. To complete your return, please include a copy of the original receipt as well the original product packaging, and send your items to:

BEing WELL
Attn: Returns Center
18260 Oak Park Drive,
Abingdon, Virginia 24210

PROCESSING TIME
Please allow 30 business days for receipt and processing of your return. Once your product has been received into our Returns Center, we will notify you via email when your return has been processed and a refund will be issued.

REFUNDS
Please allow 3-5 business days for the refund to reflect on your statement.

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